PARTNERS

Working Solutions™ is proud of the strategic partnerships we have formed over the years. These partnerships enable us to offer our customers expertise and unparalled value from the best.

AT&T is among the world's premier voice, video and data communications companies, serving consumers, businesses and government. In 2000, AT&T had annual revenues of nearly $66 billion. Backed by the research and development capabilities of AT&T Labs, the company runs the world's largest, most sophisticated communications network, and is the largest cable operator in the U.S. The company is a leading supplier of data and Internet services for businesses and offers outsourcing, consulting and networking-integration to large businesses.

CCNG International, Inc. serves contact center managers and professionals around the world by providing programs and services that facilitate the exchange of ideas, experiences and solutions to meet the challenge of managing the contact center environment. CCNG also establishes unique opportunities for career advancement and networking between industry professionals.

Cisco Systems is the worldwide leader in networking for the Internet. Cisco creates hardware, software, and support and service programs that optimize networks and communications capabilities.

Dell is the world's most preferred computer systems company, and a premier provider of products and services required for customers worldwide to build their information-technology and Internet infrastructures. Dell's climb to market leadership is the result of a persistent focus on delivering the best possible customer experience by directly selling computing products and services based on industry-standard technology. Revenue for the last four quarters totaled $32.1 billion and the company employs approximately 36,000 team members around the globe.

Juniper Networks focus on technology, leadership, and technical excellence has produced an award-winning portfolio of secure and dependable platforms. Juniper Networks offers a premier line of diverse networking and security products that include solutions sized for the small office on up to the largest IP backbone sites in the world.

Oracle is the world's largest enterprise software company, providing enterprise software to the world's largest and most successful businesses. With annual revenues of more than $9.7 billion, the company offers its database, tools and application products, along with related consulting, education, and support services. Headquartered in Redwood Shores, California, Oracle is the first software company to develop and deploy 100 percent Internet-enabled enterprise software across its entire product line: database, server, enterprise business applications, and application development, and decision support tools.

Right Now Technologies provides integration and customization services, education services, consulting services, technical support packages, and hosting services for customers.

Siebel CRM OnDemand is a hosted CRM offering delivered over the Web and accessible from an Internet browser, at a fixed price per user per month. Customers can deploy Siebel CRM OnDemand quickly, easily, and affordably, without any up-front IT investments. Siebel CRM OnDemand delivers complete sales, marketing, and service functionality; built-in customer analytics; virtual call center technology; embedded best practices; and world-class hosting services and support.

SOCAP is celebrating its 30th anniversary in 2003. Membership is open to all professionals who are in some way responsible for creating and maintaining customer loyalty: vice presidents, directors, managers, and supervisors with responsibilities for consumer affairs, customer service, customer relationship management, inbound call centers, market research, information systems integration, sales and marketing, database management, new business development and operations.

Sprint provides businesses with with a wide array of voice and data solutions. They have the infrastructure in place to meet all your business communications needs from one company.

WatchGuard appliances deliver unparalleled Unified Threat Management, with true Zero Day protection, superior performance, ease of use, and value for your growing network. Our Security Services give you fully integrated, multifaceted network protection from spyware, spam, viruses, worms, trojans, Web-based exploits, and blended threats. From firewall and VPN protection to secure remote access, WatchGuard solutions offer support for a broad range of network environments.