MEDIA RESOURCES

Corporate Call Centers Continue To Benefit From Working Solutions Proven, "Remote Agent" Alternative

Growing Power of Outsourced Onshore Remote Agent Call Centers Delivers High Business Value, Lower Cost

BACKGROUND ARTICLES

03/28/2004 - Looking Offshore: Outsourced UCSF Notes Highlight Privacy Risk - San Francisco Chronicle

03/03/2004 - An Unseen Peril of Outsourcing - Business Week Online

02/24/2004 - Virtual Call Centers Fight To Keep Jobs In The U.S. - Network World Fusion

01/12/2004 - Offshore Backlash Rising - CNN Money

01/08/2004 - The Changing Role Of The Call Center - Destination CRM

11/23/2003 - Dell Affirms Commitment to India - Internet News

10/23/2002 - Say Hello To Sanjeep, Er, Sam - Wired News

10/05/2002 - Primetime For Telecommuting Anytime, Anywhere - Call Center Magazine

FACTS ABOUT WORKING SOLUTIONS

  • Established in 1997, Working Solutions has steadily grown, resulting in continued profitability through the "tech-bust" and three years of a soft economy
  • Continues to be one of the US' leading Remote Agent Call Service Providers
  • Over 20,000 remote agents currently serve Working Solutions' growing list of corporate and Fortune 500 clients
  • Uses proven, proprietary, leading edge technology to deliver total security and continuity: making it an attractive speed-to-market outsourcer
  • Company revenues continue to rise in a down economy for the privately held Working Solutions

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