- Sporting Goods/Outdoor Sales and Service – Work at Home – All U.S.
Gear Up with Us—And Serve Customers
Apply only once: We value your
time. That’s why when you apply, your application is available for all
our open programs. We do ask that you specify which program interests
you by entering a keyword in the additional information section of the
application, such as: APPOINTMENT SETTING, SPORTS, TRAVEL or SABRE,
TELCO OR TICKETING.
What it takes—program details: Working Solutions is partnering with a
premier sports, outdoor and lifestyle retailer. It offers a broad
assortment of quality hunting, fishing and camping equipment—along
with sports and leisure products, footwear, apparel and much more. You
will work online and over the phone with this retailer’s customers.
Our client's philosophy is to deliver an unparalleled shopping experience by:
• Providing convenience
• Offering a broad selection of quality products
• Delivering exceptional customer service
• Selling the right merchandise at everyday low prices
Agents will provide sporting goods expertise to help callers place
orders from the client’s catalog or website, as well as assisting them
with any existing order. Agents will use a variety of systems and sites
to retrieve product information, place orders and clearly document
those calls as they occur.
A strong sales background is important for this program. Agents must be
able to recommend complementary products to customers. For example, a
customer ordering running shoes would be offered socks and other
running apparel as well.
We ensure quality service through the best agents—which could be you.
Know that Working Solutions receives a 90% recommend rate from agents
on Glassdoor. It’s what clients expect.
Still interested? Please keep reading.
Program hours: The client’s
current operating hours are 7 a.m. – midnight (Central Time), seven
days a week. Agents need to commit to a minimum of 20 hours a week
during those hours to remain proficient and on active status for this
contract.
Background check: Agents on
this program must successfully pass a background check. It includes a
Social Security number verification and a criminal history check.
Program
requirements:
Sporting/outdoor expertise –
Agents must be sporting or outdoor enthusiasts to guide customers
through the order and add-on sale process. Academy customers expect to
speak to an expert on each call.
Excellent customer service –
Agents need strong verbal communication and rapport-building skills to
help callers with orders, tracking and product information.
Sales skills – Agents must be
comfortable offering additional sporting and outdoor products as
complements to the items being ordered on each call.
Multi-tasking – Agents must be
able to operate multiple systems simultaneously while maintaining
constant communication with customers.
Apply now: Please specify the
keyword SPORTS in the additional information section of your
application.
- Exciting Sales Opportunity – Work at Home – All U.S.
Help Others Relax—While You Earn
Apply only once: We value your
time. That’s why when you apply, your application is available for all
our open programs. We do ask that you specify which program interests
you by entering a keyword in the additional information section of the
application, such as: APPOINTMENT SETTING, SPORTS, TRAVEL or SABRE,
TELCO OR TICKETING.
What it takes—program details:
Working Solutions has an exciting opportunity in the vacation sales
industry for determined, sales-minded individuals who are strong
closers. Our client is a vacation wholesaler that provides great
getaway options at a low cost.
Agents will make outbound calls to potential vacationers in response to
submitted interest forms. They will be asked to choose a specific time
and day to attend a presentation on vacation packages. Agents will be
responsible for securing the appointment time and day.
Agents are authorized to offer great attendance gifts, such as cruise
vouchers or tablets, to encourage attendance. For each vacationer who attends his scheduled session, the agent will receive a sales bonus
in addition to pay for standard talk time.
We ensure quality service through the best agents—which could be you.
Know that Working Solutions receives a 90% recommend rate from agents
on Glassdoor. It’s what clients expect.
Still interested? Please keep reading.
Program hours: This client’s
operating hours are Monday – Friday 7 a.m. – 1 p.m. and 3:30 p.m. – 9
p.m. (Central Time) and Saturday 8 a.m. – 11a.m. (Central Time). Agents
need to commit to a minimum of 20 hours a week during those hours to
remain proficient and on active status for this contract.
Program
Requirements:
• Agents must have excellent sales skills, and be
determined and persistent in closing a sale.
• Agents must be comfortable working to secure
an appointment time on each call, offering multiple rebuttals as
necessary. Strong second attempts are necessary to secure appointments.
• Beyond the commitment of consistently providing a
minimum of 20 hours a week, agent have the most opportunity for success
when scheduling work time in blocs of two hours or more.
Apply now: Please specify the
keyword APPOINTMENT
SETTING in the additional information section of your
application.
- Corporate Travel Agents – Work at Home – All U.S.
Help Customers Travel the
World—From Your Own Home
Apply only once: We value your
time. That’s why when you apply, your application is available for all
our open programs. We do ask that you specify which program interests
you by entering a keyword in the additional information section of the
application, such as: APPOINTMENT SETTING, SPORTS, TRAVEL or SABRE,
TELCO OR TICKETING.
What it takes—program details:
Working Solutions is seeking travel agents to work from their homes,
supporting our corporate clients. Agents will make air, hotel
and car reservations for corporate clients, using a web-based Sabre
application.
Agents will provide routing and pricing—plus rerouting and
repricing—information to facilitate customer decisions on itinerary
selection and ticketing options for new air, car and hotel
reservations, as well as changes to existing reservations. Calls will
be routed to the agent's home and reservations will be made using the
client's reservation system.
Agents on this project will need a background in travel and recent
Global Distribution System (GDS) experience. If your GDS experience is rusty,
we offer refresher courses in Sabre.
We ensure quality service through the best agents—which could be you.
Know that Working Solutions receives a 90% recommend rate from agents
on Glassdoor. It’s what clients expect.
Still interested? Please keep reading.
Program hours: This client’s
operating hours are 24/7. Agents need to commit to a minimum of 25 hours a week.
Program requirements:
• Recent GDS experience (Apollo, Amadeus, Galileo,
Sabre and WorldSpan)
• Knowledgeable of corporate bookings and business
demands
• Experience in travel industry and delivering
world-class customer service—the same you would expect
Rewards: Agents on this
program will earn $12 - $17 an hour, based on productivity and
certifications.
Apply now: Please specify the
keyword SABRE in the additional information section of your
application.
- Telco Agents – Work at Home – All U.S.
Work with Us in a World Gone
Virtual—And Profit
Apply only once: We value your
time. That’s why when you apply, your application is available for all
our open programs. We do ask that you specify which program interests
you by entering a keyword in the additional information section of the
application, such as: APPOINTMENT SETTING, SPORTS, TRAVEL or SABRE,
TELCO OR TICKETING.
What it takes—program details:
Our FORTUNE 100 client sets a high standard for sales and service to
its customers. So do we. We’re looking for skilled professionals who
can understand the business, can master the technology, and deliver
great service—call after call, customer after customer.
On this program, agents will handle all aspects of customer service and
billing inquiries with courtesy and professionalism. A key objective is
one-call resolution. Agents are expected to cross-sell and retain the
customer’s business.
We ensure quality service through the best agents—which could be you.
Know that Working Solutions receives a 90% recommend rate from agents
on Glassdoor. It’s what clients expect.
Still interested? Please keep reading.
Orientation and instruction: Taught by professional educators, the
on-demand instruction for this client takes several weeks—for which
you’re paid. This work isn’t for everyone. It takes the ability to
simultaneously muti-task and interact with several different
applications. Because of business demands, we need agents who want to
work more than 20 hours a week—all from their homes.
Program hours: There is a wide
range of program hours to accommodate all needs: 9 a.m. to 8 p.m.
(Central time), Monday through Friday. Agents will need to commit minimum
of 20 hours per week during the client’s operating hours.
Background check: All agents
accepting this program must successfully complete a background check
and drug test.
Program requirements:
• Sales skills: Agents will offer additional products
where appropriate based on call flow and customer needs.
• Excellent customer service: Agents need strong
verbal communication and rapport-building skills to provide premier
service on multiple call types.
• Critical thinking: Agents must be comfortable with
and able to work through multiple types of customer situations, be able
to find solutions to customer concerns with a focus on quality and
business retention.
• Multi-tasking: Agents must be able to operate
multiple systems simultaneously, while maintaining constant
communication with customers.
• Availability: Agents will need to provide minimum
of 20 hours per week on this program during the client’s operating
hours (noted above).
Rewards: The more hours you pick up, the more money you make. When you
figure in achieved incentives, it can add up. For this client, expect a
$10.20 - $16.80 per hour equivalent, plus some great incentives.
Apply now: Please specify the
keyword TELCO in the
additional information section of your application.
- Event Ticketing – Work at Home – All U.S.
Be
a Fan—And Make Money, Too
Apply only once: We value your
time. That’s why when you apply, your application is available for all
our open programs. We do ask that you specify which program interests
you by entering a keyword in the additional information section of the
application, such as: APPOINTMENT SETTING, SPORTS, TRAVEL or SABRE,
TELCO OR TICKETING.
What it takes—program details:
Do you love sporting events, concerts or the arts? Working Solutions
has a place for you as an online ticket agent. Our agents strive to
knock it out of the park with stellar service to keep customers coming
back as ticket buyers and sellers.
We ensure quality service through the best agents—which could be you.
Know that Working Solutions receives a 90% recommend rate from agents
on Glassdoor. It’s what clients expect.
Still interested? Please keep reading.
Program hours: We assist with
customer interactions from 7 a.m. to 10:30 p.m. (Central Time), seven
days a week. Agents need to commit to a minimum of 20 hours a week during those hours to remain proficient and on active status for this contract. We ask agents plan to work some weekend hours each week.
There are high-volume weeks in March when agents will need to be able
to work increase their hours to cover customer demands.
Program requirements:
Excellent customer service –
Agents need strong verbal communication and rapport-building skills to
ensure that sellers and buyers will be return customers.
Multi-tasking – Agents must be
able to simultaneously operate multiple systems, while maintaining
constant communication with customers.
Technical ability – Agents
should have a strong technical background and be computer literate.
They need to feel comfortable learning new systems and be able and
willing to make minor adjustments to their computers to work with the
client’s program technology. Experience in Seibel is a bonus.
Be a fan – Agents should be
knowledgeable about events—sports, concerts and/or the arts.
Flexibility – This program has peak weeks in March. Agents will need to
work additional hours beyond the program’s typical operating hours.
Apply now: Please specify the
keyword TICKETING in the
additional information section of your application.